Notes Field Not Displaying All Information (Characters Truncated With Ellipsis "...") in Programs in Instantis EnterpriseTrack (Doc ID 2281556.1)

Last updated on JUNE 29, 2017

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 17.1.2.0 and later
Instantis EnterpriseTrack - Version 17.1.2.0 and later
Information in this document applies to any platform.

Symptoms

Note fields are ending in "..." instead of displaying the full value of the field.

EXPECTED BEHAVIOR
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Note fields should display all information within the field itself and not be cut off by "..."

STEPS
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The issue can be reproduced at will with the following steps:

  1. Log into Instantis EnterpriseTrack as a User with Permissions to Create/Edit Programs
  2. Navigate to the Programs page
  3. Click the Create a New Program button
  4. Create a New Program filling in all the Required fields
    1. Fill in the "<Customer Specific>" Notes box with multiple lines of one continuous word
  5. Click the Create button
  6. Locate and select the newly created Program
  7. The <Customer Specific> Note area has one long line with the second line ending in ...

Changes

 

Cause

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