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Notes Field Not Displaying All Information (Characters Truncated With Ellipsis "...") in Programs in Instantis EnterpriseTrack (Doc ID 2281556.1)

Last updated on FEBRUARY 01, 2019

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 17.1.2.0 and later
Instantis EnterpriseTrack - Version 17.1.2.0 and later
Information in this document applies to any platform.

Symptoms

Note fields are ending in "..." instead of displaying the full value of the field for Closed projects in the UI and for Reports for the Activities with Custom Field of type "Notes."


STEPS

  1. Log into Instantis EnterpriseTrack as a User with Permissions to Create/Edit Projects
  2. Click the Create a New Project button
  3. Create a New Project filling in all the Required fields
    1. Fill in the "<Customer Specific>" Notes box with multiple lines of one continuous word
  4. Click the Create button
  5. Locate and select the newly created Program
  6. The <Customer Specific> Note area has one long line with the second line ending in ...

Cause

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In this Document
Symptoms
Cause
Solution
References


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