Error When Running Archive Periodic Payroll Results (Doc ID 2281923.1)

Last updated on JULY 17, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : Rel 12 version, Global Payroll

ACTUAL BEHAVIOR
---------------
The following error is encountered by the Periodic Archive process
"A system error ORA-06502: PL/SQL: numeric or value error: character string buffer too small ORA-06512: at "FUSION.HRX_GB_PAY_ARCH", line 230 ORA-06512: at line 1 ORA-06512: at "SYS.DBMS_SQL", line 1825 ORA-06512: at "FUSION.PAY_REPORT_PROCE

ORA-06502: PL/SQL: numeric or value error: character string buffer too small ORA-06512: at "FUSION.HRX_GB_PAY_ARCH", line 230 ORA-06512: at line 1 ORA-06512: at "SYS.DBMS_SQL", line 1825 ORA-06512: at "FUSION.PAY_REPORT_PROCESS", line 2014"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run payroll
2. Run prepayments
3. Archive Periodic Payroll Results
4. Process error out


BUSINESS IMPACT
-----------------------
The issue has the following business impact: Due to this issue the production payroll flow cannot be completed

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms