Unable To Create Mobile Picker For Sales Lead

(Doc ID 2281952.1)

Last updated on JULY 01, 2017

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Classic Mobile Sales App

When attempting to create Mobile Picker for Sales Lead in App Composer > Mobile Pages,
the following error occurs.

ERROR
-----------------------
An application error has occurred. See the incident log for more information.
An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 1287, Server Domain: CRMDomain, Server Instance: SalesServer_1, Application Name: SalesApp.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. App Composer > Sales Lead > Mobile Pages
2. Create Mobile Picker
3. Error shows up while configuring the Picker.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot configure the mobile picker on Sales Lead.

Cause

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