Unable To Create Mobile Picker For Sales Lead

(Doc ID 2281952.1)

Last updated on JULY 01, 2017

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Classic Mobile Sales App

When attempting to create Mobile Picker for Sales Lead in App Composer > Mobile Pages,
the following error occurs.

An application error has occurred. See the incident log for more information.
An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 1287, Server Domain: CRMDomain, Server Instance: SalesServer_1, Application Name: SalesApp.

The issue can be reproduced at will with the following steps:
1. App Composer > Sales Lead > Mobile Pages
2. Create Mobile Picker
3. Error shows up while configuring the Picker.

The issue has the following business impact:
Due to this issue, users cannot configure the mobile picker on Sales Lead.


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