Error: 'User(s) Created/Modified 0 User(s) Processed Successfully, 1 User(s) Failed' When Adding a Role to a New User in OIM. (Doc ID 2282388.1)

Last updated on JULY 17, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.3 and later
Information in this document applies to any platform.

Symptoms

Error returned when adding a Role to a new user:

ERROR
-----------------------
User(s) created/modified 0 user(s) processed successfully, 1 user(s) failed.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Cloud Administration.
2. Create a new user.
3. Select an Application for the user to access.
4. Save the change => User(s) created/modified 0 user(s) processed successfully, 1 user(s) failed.

Cause

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