Contact Merge Fails With An Error: JBO-27003

(Doc ID 2282568.1)

Last updated on JULY 14, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Data Quality, Customer Hub

Contact Merge fails with an error: JBO-27003

Contact merge files with the following error.

An error occurred when running the merge service. Check the server log file for more information.: JBO-27003: Validation of rows in view object SubjectPartyEOToRelationshipEOVictimTargetVO failed

ERROR
-----------------------

JBO-27003: Validation of rows in view object SubjectPartyEOToRelationshipEOVictimTargetVO failed


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Merge Contact
2. Received the error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot merge contacts.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms