My Oracle Support Banner

The Import of Users Remains in Failed Status Despite Processing a few User Creations (Doc ID 2282615.1)

Last updated on MARCH 21, 2019

Applies to:

Identity Cloud Service (IDCS) - Version N/A to N/A
Information in this document applies to any platform.


The import of users remains in failed status in the AD bridge Import tab, despite processing a few user creations, as shown in the Home DashBoard

The AD bridge import screenshot shows a failed status and all the figures with respect to users imported / users failed to import, shows as '0'

In the dashboard filter by today - it shows 4 users created today

This is inaccurate
This issue exists even after reconfiguration of the AD bridge following below link
12 Managing the Bridge for Oracle Identity Cloud Service

Configuration was successful as the old ID bridge client was uninstalled
and the latest client. was installed.

Import status and count of Users incorrect

The issue can be reproduced at will with the following steps:
1. Once the Users are created, check for the users creation status and count in the Dashboard and then, in the the Import tab of the AD bridge client
2. Mismatch will be observed




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.