Dashboard Tab is showing error after clicking

(Doc ID 2282733.1)

Last updated on FEBRUARY 18, 2018

Applies to:

Oracle CRM On Demand - Version 031CS and later
Information in this document applies to any platform.


Dashboard tab is showing error after clicking.
Error: Originating at /OnDemand/user/Dashboard
The server encountered an unexpected condition which prevented it from
fulfilling the request.

The issue can be reproduced at will with the following steps:
1. Log in CRMOD.
2. Click Dashboard tab.
3. The error will show immediately.

The issue has the following business impact:
Due to this issue, users cannot use Dashboard.




Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms