Dashboard Tab is showing error after clicking (Doc ID 2282733.1)

Last updated on AUGUST 08, 2017

Applies to:

Oracle CRM On Demand - Version 031CS and later
Information in this document applies to any platform.

Symptoms

Dashboard tab is showing error after clicking.
ERROR
-----------------------
Error: Originating at /OnDemand/user/Dashboard
.
The server encountered an unexpected condition which prevented it from
fulfilling the request.
.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in CRMOD.
2. Click Dashboard tab.
3. The error will show immediately.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use Dashboard.

Cause

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