Font Family Does Not Display Properly for Custom Fonts (Doc ID 2282781.1)

Last updated on JULY 06, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2015 R1 and later
Information in this document applies to any platform.

Symptoms

Changing the font family of a text in a text library template, it reverts the font to Times New Roman in the preview of the editor. Also, when using a different font family other than the standard ones installed in the system, it will show the font in Times New Roman in the preview of the Rich Text Editor.

Although the text will appear in the drop down selection of the editor's font as the font chosen, it will not be changed in the preview, but will be displayed correctly in the PDF preview.

Cause

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