Not Able To Upload Contract File Using Manage File Import Activity

(Doc ID 2282870.1)

Last updated on JULY 20, 2017

Applies to:

Oracle Fusion Enterprise Contracts Management Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, File Import/Export

Not able to import contract file using Manage File Import Activity

When we are trying to upload the contract file using Manage File Import Activity we are getting the below error:



ERROR
-----------------------

Your request could not be completed because of an error with the content management server. Contact your help desk.The request could not be completed because of the following error: The attachment information cannot be retrieved. (FND-2403) Details: The attachment information could not be retrieved because the file repository is unavailable. Cause: The file repository is unavailable at this time. Action: Contact your help desk...oracle.apps.fnd.applcore.messages.FndMessagesUtil$FndMapResourceBundle




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Manage File Import Activities
2. Create a new file import activity
3. Add an import file
4. Get error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot import contracts.

Cause

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