Marking Messages 'read' In Bulk (Doc ID 2283085.1)

Last updated on JULY 03, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Goal

Customer has a number of messages in our Engage inbox across accounts that need to be marked as 'Read' in bulk. Are you able to do this if we give you the accounts and the date ranges? The number is around 8,000 so it is not possible to mark them read manually.
 

Solution

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