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Ravello User Using IE Has Circular Redirect and Cannot Login to MOS (Doc ID 2283551.1)

Last updated on AUGUST 06, 2020

Applies to:

Oracle Ravello Cloud Service - Version N/A and later
Information in this document applies to any platform.
The issue is only when the user is running IE in Emulation mode; otherwise the user should not have an issue using IE and getting to MOS from the Ravello cloud service.

Symptoms

Issue occurs when the customer tries to access MOS from the Ravello cloud service using Internet Explorer (IE) browser in Emulation Mode.  User experiences multiple URLs flashing to redirect to MOS.  They never get logged into MOS.

Changes

The issue is only when the user is running IE in Emulation mode; otherwise the user should not have an issue using IE and getting to MOS from the Ravello cloud service.

Cause

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