Document Reviewer Picker Does Not Show Complete User List (Doc ID 2283774.1)

Last updated on JULY 27, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.5 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Unable to select other users in select the reviewer dialog box and the user list does not match what is listed in the Cloud Administration tool for P6EPPM.

EXPECTED BEHAVIOR
-----------------------

Should be able to select other users within the select reviewer dialog box and the user list should match the list in the Cloud Administration tool for P6EPPM.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Login to P6 Web.
  2. Navigate to Projects
    1. Documents
    2. Start Review
    3. Select Reviewer.
  3.  Note users cannot be selected and the list of users is not the same as in Cloud Administration.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot select users in the select reviewer dialog.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms