CDM /DAAS Attributes Are Not Getting Populated (Doc ID 2283975.1)

Last updated on JULY 06, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

Questions:

1. Customer runs CDM processes like: Address Verification, Data Enrichment, and Address Cleansing. They expect certain fields to be populated as a result. But after, when they run an export on Account or Contact, the below fields are not getting populated (are blank in the export result):
Cleanliness
Completeness
Data Confidence
Duplicate Type
Duplication
Enrichment
Last Score Date
Recency
Validated
Validity

Why are these fields blank in export? Shouldn't the CDM processes populate them?

2. Then they also want to do an export on Address to get the below Address Validation fields, but they cannot find these fields in any export object:
Validated
Validated Date
Validation Status

What object should they export to find the values of these 3 fields?

3. Next, they run an address cleansing batch and want to be able to see if the address is verified or cleansed. How do they display the cleansed status and verification status fields in the UI? They can see these in the CDM screen, but not in App Composer or in the FUSE UI front end.
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms