XER File Import Completes Successfully But The Project Does Not Appear In The EPS. (Doc ID 2284046.1)

Last updated on JULY 12, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.2.4.0 and later
Primavera P6 Professional Project Management - Version 7.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 7.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
The XER import process is completing without errors, but the project is not shown.

EXPECTED BEHAVIOR
After the Import completes, the Project is available in the Projects list.

STEPS
The issue can be reproduced at will with the following steps:

  1. Import the XER file into P6 Pro client.
  2. Refresh and look for the Project.

Cause

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