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Fusion Compensation: TCS : Total Compensation Statement Printable PDF Not Working (Doc ID 2284546.1)

Last updated on MAY 01, 2018

Applies to:

Oracle Fusion Workforce Compensation Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms


Total Comp Statement Printable PDF not working 

Issue : We can create printable PDF in all environments, except Production

ERROR
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Adobe Reader could not open 'TotalCompStatement.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).


STEPS
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The issue can be reproduced at will with the following steps:
1. Compensation > Generated Statements
2. Click View Printable Statement
3. Click Open on Browser pop up
4. Error appears.


Changes

 

Cause

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