Error When Executing Duplicate Check From a Candidate File: [An unknown error has occurred. Please contact your technical support representative] (Doc ID 2284964.1)

Last updated on SEPTEMBER 22, 2020

Applies to:

Oracle Taleo Recruiting Cloud Service - Version 15A and later
Information in this document applies to any platform.

Purpose

Provide troubleshooting steps to address the following issue:

When attempting to execute a Duplicate Check on a candidate file (More Actions > Duplicate Check), the following error occurs:
An unknown error has occurred.
Please contact your technical support representative

Troubleshooting Steps

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In this Document

Purpose

Troubleshooting Steps

References

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Error When Executing Duplicate Check From a Candidate File: [An unknown error has occurred. Please contact your technical support representative] (Doc ID 2284964.1)

Applies to:

Purpose

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!