My Oracle Support Banner

Agent Creation Fails With Error - "Maximum number of agent groups exceeded. The Limit Has Reached [Cause: ICS-10533]" (Doc ID 2285012.1)

Last updated on AUGUST 02, 2018

Applies to:

Integration Cloud Service - Version 16.4.1 and later
Autonomous Integration Cloud - Version 18.2.5 and later
Information in this document applies to any platform.

Symptoms

While trying to create agent group it fails with error message

ERROR
-----------------------
Maximum number of agent groups exceeded.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Users cannot create new agent group


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.