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Agent Creation Fails With Error - "Maximum number of agent groups exceeded. The Limit Has Reached [Cause: ICS-10533]" (Doc ID 2285012.1)

Last updated on FEBRUARY 03, 2020

Applies to:

Integration Cloud Service - Version 16.4.1 and later
Oracle Integration-OIC - Version 18.2.5 and later
Information in this document applies to any platform.

Symptoms

This knowledge article reflects updated product names. Oracle Integration (OIC) was formerly known as Autonomous Oracle Integration Cloud (AOIC, A-OIC, AIC, OAIC,OIC, OAC). Please see KM document <document 2493395.1> for the full list of recently renamed PaaS services.

While trying to create agent group it fails with error message

ERROR
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Maximum number of agent groups exceeded.


STEPS
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The issue can be reproduced at will with the following steps:
1. Users cannot create new agent group


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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