Agent Creation Fails With Error - "Maximum number of agent groups exceeded. The Limit Has Reached [Cause: ICS-10533]" (Doc ID 2285012.1)

Last updated on AUGUST 16, 2017

Applies to:

Integration Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : N/A version, Adapter and Connectivity

While trying to create agent group it fails with error message

ERROR
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Maximum number of agent groups exceeded.


STEPS
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The issue can be reproduced at will with the following steps:
1. Users cannot create new agent group


Cause

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