Agent Creation Fails With Error - "Maximum number of agent groups exceeded. The Limit Has Reached [Cause: ICS-10533]"

(Doc ID 2285012.1)

Last updated on APRIL 17, 2018

Applies to:

Integration Cloud Service - Version N/A and later
Information in this document applies to any platform.


While trying to create agent group it fails with error message

Maximum number of agent groups exceeded.

The issue can be reproduced at will with the following steps:
1. Users cannot create new agent group




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