Exadata Cloud Service Backup Fails When Database Instance Is Down On Node 1 (Doc ID 2285212.1)

Last updated on AUGUST 07, 2017

Applies to:

Oracle Database Cloud Exadata Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Automatic Backup Configuration Mode is set, and backups are run as outlined in the documentation:

http://docs.oracle.com/en/cloud/paas/exadata-cloud/csexa/backing.html

However whenever the Database Instance on Node-1 is not running, the automated backups are not occurring.  Even manual backup requests from Cloud Dashboard fail.



Cause

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