Error: The user has already reached the maximum allowed number of sessions (Doc ID 2285510.1)

Last updated on AUGUST 08, 2017

Applies to:

Primavera Unifier Cloud Service - Version 10.1 and later
Information in this document applies to any platform.

Symptoms

Users who can normally log into the Unifier environment with the same user account are receiving the following error:

ERROR
-----------------------
"Error: The user has already reached the maximum allowed number of sessions. Please close one of the existing sessions before trying to login again."

Cause

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