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User Accounts Are Locked/Expired After R12 Upgrade (Doc ID 2285717.1)

Last updated on FEBRUARY 10, 2019

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.12.1.0.0 to 11.12.1.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Technology Management - Fusion Security

ACTUAL BEHAVIOR
---------------
Few Users are unable to Login after upgrade to R12.
Found that these User Accounts are locked after the upgrade.
The POD is SSO Enabled and uses IDP Login directly, no Chooser Login available to users to Login to fusion locally.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upgrade Fusion from R11 to R12.
2. Login to Fusion as a User
3. Observe the Authentication failed error


Cause

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In this Document
Symptoms
Cause
Solution
References


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