Operator IN Is Not Working On Sales Lead Assignment Rules for multiselect choice list fields
(Doc ID 2285797.1)
Last updated on DECEMBER 22, 2020
Applies to:Oracle Fusion Sales Cloud Service - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
1. Login to the Application
2. Setup & Maintenance -> Manage Sales Lead Assignment Rules -> Sales Lead Resource Rule Category
3. Create New Group -> Create New Rule (Object -> Sales Lead, Attribute -> Product Interest (Custom Multi-select Choice List field), Operator -> In, Values -> Service-Cap Replacement, Service-T&M
4. Add Resource XXX
5. Save & Close the Rule -> Save & Publish
6. Navigate to Lead and Select any existing Lead
7. Select both (Service-Cap Replacement, Service-T&M) values on Product Interest Field and Save.
8. Run Assignment Manually
9. Resource XXX is not added to the Team
Resource XXX should be added to the Team
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