Continue Button is greyed out within Benefits Self Service Page
(Doc ID 2285890.1)
Last updated on JUNE 08, 2022
Applies to:Oracle Fusion Benefits Cloud Service - Version 188.8.131.52.0 and later
Information in this document applies to any platform.
When employee is initiating Change Benefit Elections from Benefits self service the continue button is greyed out
The issue can be reproduced at will with the following steps:
1. about me ->Benefits
2. Click on Change benefit elections
3. Click on Continue. Continue button is disabled.
There is a new field titled 'visible on self service pages' within the the plan setup as of R12 that must be enabled
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document