OAC : Cannot Connect To Essbase Cloud UI After Service Restart, Page Displays " Sorry, Oracle Analytics Cloud Service is currently experiencing some issues. We are working hard to fix them, please try again" (Doc ID 2286015.1)

Last updated on JULY 27, 2017

Applies to:

Oracle Analytics Cloud Service - Version 17.1.3 and later
Information in this document applies to any platform.

Symptoms

After restarting the Essbase cloud service, the restart operation status indicates "Succeeded" and the service status is "Ready".  When accessing the Essbase Cloud UI, the following is displayed:

Sorry, Oracle Analytics Cloud Service is currently experiencing some issues.
We are working hard to fix them, please try again

 

Cause

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