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Benefit Extract Does Not Correctly Report Suspended Enrollment Amount (Doc ID 2286033.1)

Last updated on SEPTEMBER 09, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version and later
Oracle Fusion Benefits - Version and later
Information in this document applies to any platform.


Benefit extract does not correctly report suspended enrollment amount

We send a file to our life insurance carrier for suspended enrollments so they can start the process electronically. The suspended amount is not being populated on the benefit extract. The ApprovedCoverage is the same as the RequestedCoverage which is the interim amount.


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