Territory Geography Zone Name Not Getting Updated

(Doc ID 2286187.1)

Last updated on JULY 28, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Territory Management, Quotas

ACTUAL BEHAVIOR
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Territory Geography Zone Not Getting Updated


We have updated the Name of a Territory geography zone. However on the Manage Dimensions page, it doesn't get updated even after we load and activate. We have also tried running the GNR process with no luck.

EXPECTED BEHAVIOR
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In View members the geography should have the new name

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot see the new name of the geography to use in territory proposals

Cause

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