Last updated on JULY 13, 2017
Applies to:
Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 to 11.12.1.0.0 [Release 1.0]Information in this document applies to any platform.
Symptoms
Enabled auto territory assignment for opportunity object.
But the assignment is happening only when click on "save" or "save and continue"
But it is not working when click on "save and close" button.
The opportunity is in Open status.
Research:
Since using "Save and Close" triggers asynchronous assignment, tried even waiting for some time and then check the record, but still do not see assignment happening.
Cause
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