PVD Page Setup and Print Preview Dialog Window is Slow and is Intermittently Unresponsive (Doc ID 2286557.1)

Last updated on JULY 27, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.7.1 and later
Information in this document applies to any platform.

Symptoms

P6 Professional Print preview, Page setup dialog become slow or unresponsive when the footer or the header is referencing an image (for a logo) that is stored in a network file location.

This hanging is also causing the Amyuni PDF printer (used for Primavera Virtual Desktop) to not render some of the PDF components.

Steps to Reproduce

  1. Log into P6 Professional (via SGD/PVD)
  2. Page Setup or Print preview
  3. Header/Footer
  4. Include an image that is stored on a network location.

 

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms