How can a record that is undeliverable have Open/click activity after a Hard Bounce? (Doc ID 2286844.1)

Last updated on JULY 01, 2024

Applies to:

Oracle Responsys Marketing Platform Cloud Service - Version 6X to 6X [Release 6x]
Information in this document applies to any platform.

Goal

There are records with EMAIL_PERMISSION_STATUS_ = U that have open/click event data with time stamps that occur after they hard bounced. Are there scenarios where this could occur for a large number of customers?

Solution

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In this Document

Goal

Solution

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How can a record that is undeliverable have Open/click activity after a Hard Bounce? (Doc ID 2286844.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!