An Error Occurred While Retrieving The Integration. [Cause: ICS-10963]

(Doc ID 2286936.1)

Last updated on AUGUST 16, 2017

Applies to:

Integration Cloud Service - Version 16.3.5 and later
Information in this document applies to any platform.

Symptoms

On : NA version, General issues

When attempting to see the integrations, the following error occurs.

ERROR
-----------------------
Collapse An error occurred while retrieving the integration. [Cause: ICS-10963] An error occurred while retrieving the integration. [Cause: ICS-10963]
  java.lang.reflect.InvocationTargetException
  ICS-10963: An error occurred while retrieving the integration.
  java.lang.NullPointerException

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login to ICS console
2. Click on Integrations


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
none provided

Cause

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