User Is Unable To Delete Journal Batch Due To Server Error (Doc ID 2286953.1)

Last updated on JULY 23, 2017

Applies to:

Oracle Fusion General Ledger Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Create and Manage Journals

User is trying to delete a Journal batch which is in unposted status. However an error appears when confirming that the journal should be deleted.
There are 64 journal batches that need to be deleted.

ERROR
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ADF_FACES-60097: For more information, please see the server's error log for an entry beginning with ADF_FACES-60096: Server Exception during PPR, #1


STEPS
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The issue can be reproduced at will with the following steps:
1. Go to Manage Journals
2. Query on an unposted journal and edit it
3. Batch Actions > Delete
The error appears.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the quarter end activities are getting delayed.

Cause

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