Fusion Global HR: Navigator Menu and Drop Down Menu Next to Login Name Disappear on Certain HCM Screens

(Doc ID 2287109.1)

Last updated on JANUARY 17, 2018

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

When logging into the HCM Cloud Service and going to the home page, the Navigator Menu is shown, and the user name of the user who is logged in is shown on the right hand side, with the possibility of expanding a drop down menu below the user name.

However, when going into certain HCM screens (for example Person Management search), then the springboard items can still be seen across the top (data exchange, document records, mass updates) but the navigator icon has gone.  The drop down menu beneath the user name in the right hand corner has also gone.

 

Cause

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