'Student Loan EDI Upload Process' Not Creating Parent Component (Doc ID 2287125.1)

Last updated on JULY 17, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : Rel 12 version, UK Payroll


ACTUAL BEHAVIOR
---------------
After uploading a student loan via Student Loan EDI Upload Process the parent component is not created; hence QP doesn't process the record.

EXPECTED BEHAVIOR
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Parent component to be created for records uploaded via Student Loan EDI Upload Process

STEPS
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The issue can be reproduced at will with the following steps:
1. Payroll -> Check List
2.Submit a Payroll Flow
3.Run 'Student Loan EDI Upload Process'.
4. Upload SL1 file
5. Verify Employee's Calculation Card: Student Loan details are created for the employee but the Court Order Parent Component is not created.
6. QP does not process the student loan
7. Attach the court order parent component in the Calculation Card manually
8. Re-run QP, student loan is processes successfully

BUSINESS IMPACT
-----------------------
The issue has the following business impact: Release 12 upgrade testing.

Cause

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