Chinese characters show as ? in offer letter (Doc ID 2287220.1)

Last updated on JULY 18, 2017

Applies to:

Oracle Taleo Recruiting Cloud Service - Version 15B and later
Information in this document applies to any platform.

Symptoms

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IC TEMPLATE
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ACTUAL BEHAVIOR
What is not working: Chinese characters in eoffer letters are appearing as ? symbols

EXPECTED BEHAVIOR
Chinese characters should appear normally

Cause

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