Outlook Plugin Filters By Role Not Working (Doc ID 2287416.1)

Last updated on JULY 17, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When defining role based filters in outlook , filters defined for one role is being applied to other roles too .

The defined filter for Sales Representative worked fine , but the same filter gets applied to Sales Manager and other roles which is not intended. 

 

Cause

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