My Oracle Support Banner

Outlook Plugin Filters By Role Not Working (Doc ID 2287416.1)

Last updated on JULY 17, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

When defining role based filters in outlook , filters defined for one role is being applied to other roles too .

The defined filter for Sales Representative worked fine , but the same filter gets applied to Sales Manager and other roles which is not intended. 

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.