ASSET IMPORT Jobs remain with NEW Status and are not processed (Doc ID 2287444.1)

Last updated on AUGUST 02, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Accounts, Contacts, Households

Asset Import Jobs (12 Jobs) pending with New status.


EXPECTED BEHAVIOR
-----------------------
Import jobs should be completed

STEPS
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1. Log into Fusion Applications
2. Manage File Import
3. Asset File Import Jobs are in New Status


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete asset import jobs

Changes

User Security Roles.

Cause

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