Can Collection Manager View Customer Details On Collection Dashboard If Not Assigned As Collector?

(Doc ID 2287541.1)

Last updated on MAY 02, 2018

Applies to:

Oracle Fusion Advanced Collections Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

What setup is required in order for a collection manager who is not assigned as collector for Customer A but is manager over the collector assigned to Customer A to be able to view Customer A's data on collection dashboard?

Solution

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