My Oracle Support Banner

Can Collection Manager View Customer Details On Collection Dashboard If Not Assigned As Collector? (Doc ID 2287541.1)

Last updated on FEBRUARY 05, 2024

Applies to:

Oracle Fusion Advanced Collections Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

What setup is required in order for a collection manager who is not assigned as collector for Customer A but is manager over the collector assigned to Customer A to be able to view Customer A's data on collection dashboard?

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.