Oracle Content and Experience Cloud Sync Client Displays Blank Page when Logging-in (Doc ID 2287548.1)

Last updated on JULY 21, 2017

Applies to:

Oracle Documents Cloud Service - Version 14.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Users are finding that they are unable to log-in Oracle Content and Experience Cloud (CEC).  The CEC Sync Client displays a blank page after the user enters their username and password.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms