Emails Not Working After Data Center Change (Doc ID 2287607.1)

Last updated on AUGUST 14, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2016 R1 and later
Information in this document applies to any platform.

Symptoms

When attempting to reset password or to trigger any action that sends emails, there is error displayed after the page loads for several seconds:

Secure connection failed

Changes

There was a recent change of the Data Center.

Cause

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