No Scheduled Reports Ran Since Scheduling New Report in Instantis EnterpriseTrack (Doc ID 2287814.1)

Last updated on JULY 19, 2017

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 16.1.0.0 and later
Instantis EnterpriseTrack - Version 16.1.0.0 and later
Information in this document applies to any platform.

Symptoms

No reports ran after adding new reports to schedule, with email notification routing, not of file attachment, but of the scheduled reports running.

STEPS to reproduce

1. Have scheduled reports running regularly
2. Add a new, or several new scheduled reports with email recipients
3. After the new reports are added, No reports run after the new scheduled report with email recipients were configured

Changes

 

Cause

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