Application Time Out when clicking on Create Partner or Click on Profile Partner with Http error code 504 (Doc ID 2287832.1)

Last updated on JULY 18, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Partner Management

Application getting crashed after clicking Create Partner buttton


When trying to create a PARTNER record by using the below steps in POD "CBFV-DEV1" the following error is received "A connection to the server has failed. (status=504)"


ERROR
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A connection to the server has failed. (status=504)

STEPS
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The issue can be reproduced at will with the following steps:
1. Home - Navigate to PARTNERS overview page (from HOME - RECRUITS - PARTNERS)
2. Press CREATE PARTNER button

BUSINESS IMPACT
-----------------------
No user can create partner

Cause

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