After R12 Upgrade: Login Page Appears Corrupted (Doc ID 2287840.1)

Last updated on SEPTEMBER 12, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Upgrade

ACTUAL BEHAVIOR
---------------

Stage Login Page looks odd post R12 upgrade

Customer upgraded stage environment to R12 this week. The login page on stage now looks very odd.

EXPECTED BEHAVIOR
-----------------------
Login Screen should not be garbled

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to login URL
2. Login page does not look correct

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see proper login screen

Cause

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