"You Do Not Have Rights To Access This Resource" Exception When Accessing Configuration Collection in Cloud (Doc ID 2287841.1)

Last updated on JULY 24, 2017

Applies to:

Oracle Transportation Management Cloud Service - Version 6.4.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
When attempting to navigate to the Configuration Collection screen in OTM, the following error is observed

ERROR
---------------



EXPECTED BEHAVIOR
-----------------------
It is expected to be able to access this screen successfully with no errors.


STEPS
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The issue can be reproduced with the following steps:

1. Login to OTM
2. Navigate to Configuration and Administration > Technical Support > Configuration Collection
3. The error is observed

Cause

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