Custom Lead Field Doesn't Populate Opportunity Field (Doc ID 2287857.1)

Last updated on SEPTEMBER 14, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Leads, Sales Campaigns

ACTUAL BEHAVIOR
The customer has copied the Copy Map "Copy Lead To Opportunity Map", edited it and mapped the Lead's custom Competitor_c field to the Opportunity's custom Competitor_c field in Opportunity.

After converting a Lead, the Opportunity Competitor_c field not populated with the value from Lead.  The did change the MKL_DIRECT_LEAD_TO_OPTY_MAPPING_NAME value to the Copy Map.

EXPECTED BEHAVIOR
The value in the Competitor_c field in Lead should get copied over to Opportunity when a Lead is converted.

Replication Steps:
-----------------------
1. Navigate to Application Composer
2. Go to Coy Maps
3. Copy the Copy Map "Copy Lead To Opportunity Map" and map the Lead's custom field 'Competitor_c' to the Opportunity's custom field 'Competitor_c'
4. In the Manage Administrator Profile Values task, change the MKL_DIRECT_LEAD_TO_OPTY_MAPPING_NAME value to the new Copy Map
5. Convert a Lead to an Opportunity


Cause

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