Unable To Create Mobile Activity Layouts - CX Mobile

(Doc ID 2288009.1)

Last updated on JULY 25, 2017

Applies to:

Oracle Fusion Mobile Sales Cloud Service - Version 11.12.1.0.0 to 11.12.1.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, CX Mobile Application


Error message in app composer when trying to create a new layout in CX Mobile Activity Page.

ERROR
-----------------------

Warning !
Sorry! An unexpected error occurred, your application could not be saved. Please contact System Administrator/Support for further assistance.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. App Composer > Sales > Common Setup > Mobile Application Setup
2. Click on Appointment.
3. Try to create a new detail layout -> Error shows up:

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create Mobile Activity Layouts

Cause

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