Fusion Applications BI : User is Unable To Access Items In Catalog - Error 500--Internal Server Error

(Doc ID 2288136.1)

Last updated on DECEMBER 12, 2017

Applies to:

Oracle Fusion Global Human Resources Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Application Toolkit Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Application Toolkit - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

A user is unable to access items within the BI Catalog while other users are are working fine. They see the following error -

Error 500--Internal Server Error

From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:

10.5.1 500 Internal Server Error

The server encountered an unexpected condition which prevented it from fulfilling the request.

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms