Getting error when trying to rename User

(Doc ID 2288295.1)

Last updated on AUGUST 08, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Accounts, Contacts, Households

When trying to rename a user below error is thrown:

The user name already exists but is associated with another person or party. Enter a different user name.
The changes you made to this person's employment information may cause automatic changes to the person's user roles.

The issue can be reproduced at will with the following steps:
1. Login to Sales Cloud
2. Navigate to My Team > Manage Users
3. Search for and edit user
4. Change username to
5. Save and Close
6. The error occurs

The issue has the following business impact:
Due to this issue, users cannot rename one of the users.


 User configuration.


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