My Oracle Support Banner

Fusion Compensation : Salary: Getting History Tree Table Routing Slip Error For Philippines Employee (Doc ID 2288783.1)

Last updated on APRIL 29, 2018

Applies to:

Oracle Fusion Workforce Compensation Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Compensation - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

Getting History Tree Table routing Slip Error for Philippines Employee

The Salary Change workflow has been working fine for US and other. For this particular employee we are getting History Tree Table routing Slip Error, cannot figure out what is wrong. Management hierarchy and all the workflow participants seem fine.


ERROR
-----------------------
Error occurred while displaying History tree table. Error in evaluating routing slip. Check the underlying exception and correct the error in the routing slip.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Person Management
2. Search for employee 'Reidhl Ofiaza'
3. Select task Compensation -> Manage Salary for employee
4. Error occurs.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot make salary changes for the employee.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.