"The user account request has failed" error when trying to create a user from Manage Users

(Doc ID 2288905.1)

Last updated on JULY 22, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


On : version, Accounts, Contacts, Households

When attempting to create user from Manage Users, the following error occurs:

The user account request has failed

The issue can be reproduced at will with the following steps:
1. Login to Oracle Sales Cloud Application;
2. Navigate to Manage User;
3. Fill all the details and click on Save.


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