We Are Unable To Edit The Custom Lead Details Layout. (Doc ID 2288974.1)

Last updated on JULY 21, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.12.1.0.0 version, Leads, Sales Campaigns

We are unable to edit the custom lead details layout.

When we try to edit the custom details page layout in lead object, it is throwing 'ADF_FACES-60097:For more information, please see the server's error log for an entry beginning with: ADF_FACES-60096:Server Exception during PPR, #56'
error.
When we try opening again, it throws Application log error.

ERROR
-----------------------

ADF_FACES-60097:For more information, please see the server's error log for an entry beginning with: ADF_FACES-60096:Server Exception during PPR, #56

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot edit custom layouts.

Cause

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