Only Some Scheduled Reports Fail to Run in Instantis EnterpriseTrack (Doc ID 2289113.1)

Last updated on JULY 21, 2017

Applies to:

Instantis EnterpriseTrack Cloud Service - Version 16.1.0.0 and later
Information in this document applies to any platform.

Symptoms

Reports are sporadically not running, or being delivered after the time to use them for the purpose they are ran. In some instances some fail to run at all.

STEPS to define the issue


1. Access as a user who has either created the report, or with whom the report has been shared.
2. Review the History for the Scheduled report
3. The History for the report shows the dates and times the report completed for the environment.

Changes

 

Cause

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